CILAMOUR FAQ

 

Frequently asked
questions

Frau mit verschwommenem Hintergrund

Products & Ingredients

01

Where is CILAMOUR available?

CILAMOUR is available in selected perfumeries and cosmetics stores. The current sources of supply can be found here.

Does CILAMOUR contain animal ingredients?

No, CILAMOUR is free of animal ingredients. All CILAMOUR products have been tested by THE VEGAN SOCIETY and are certified as vegan.

Is or was CILAMOUR tested on animals?

No, no animal testing was carried out during the development and production of CILAMOUR.

How long is CILAMOUR durable after opening?

All CILAMOUR products last for six months after opening.

What is the preservative in CILAMOUR?

Thanks to the ingredients "Pentylene Glycol", "Propanediol" and "Magnolia Officinalis Bark Extract", the CILAMOUR Lash and Brow Serum can be dispensed with classical preservatives, as the substances mentioned also have a preservative effect.

 

What is the difference between CILAMOUR Classic and CILAMOUR Rapide?

CILAMOUR Classic boosts the growth of the lashes by gently revitalising and strengthening them with natural ingredients.

CILAMOUR Rapide was developed based on the proven CILAMOUR Classic formula. Thanks to the additional ET active ingredient (composed of a prostaglandin derivative), it is even more intense and effective than the Classic version.

Does CILAMOUR contain prostaglandins or prostaglandin derivatives?

The CILAMOUR Classic Range is free of prostaglandins and prostaglandin derivatives.

CILAMOUR Rapide contains the ET active ingredient, which is a prostaglandin derivative. All other products are free of prostaglandins and prostaglandin derivatives.

Application

02

How to use the CILAMOUR Classic Lash Serum?

  1. Remove all makeup residue with an oil-free CILAMOUR Eye Makeup Remover Pad before using the product.
  2. Apply the lash serum once or twice daily as a broad eyeliner at the base of the upper lashes and about one millimetre above onto the cleansed skin.
  3. Then continue as usual with your daily care routine and eye make-up.

How to use the CILAMOUR Rapide Lash Serum?

  1. Remove all makeup residue with an oil-free CILAMOUR Eye Makeup Remover Pad before using the product.
  2. Apply the lash serum once daily as a broad eyeliner at the base of the upper lashes and about one millimetre above onto the cleansed skin.
  3. Then continue as usual with your daily care routine and eye make-up.

Can I also apply the CILAMOUR Lash Serums to the lower eyelid?

Yes, if you like, the CILAMOUR Lash Serums can also be used on the lower eyelashes. In doing so, care must be taken to ensure that the serum is applied directly below the lash line and NOT on the waterline.

 

How often should I use CILAMOUR?

Apply CILAMOUR Classic Lash Serum and CILAMOUR Brow Serum once or twice a day, depending on how fast you want to achieve the desired effect. Once the desired effect has been achieved, the application frequency can be reduced to three to four times a week.

The CILAMOUR Rapide Lash Serum should only be used once a day, due to the ET active ingredient it contains, until the desired effect is achieved. The application of this serum can then be reduced to three to four times a week.

 

How long should I use CILAMOUR before I see the first results?

The first results should be visible after 6-8 weeks. The full effect is achieved after about 3 months. Until then, the serum should be used daily. It should then be applied as needed every 2-3 days to maintain the result. However, it should be noted that every person is unique and that all skin and hair is different. As a result, CILAMOUR may work its magic more quickly on one user and less quickly on others.

 

How long do I have to wait after application to apply make up?

You only have to wait about one to two minutes for the serum to be no longer moist. Then you can continue with your beauty routine as usual.

 

I forgot the application of CILAMOUR? What should I do?

Continue using CILAMOUR as usual in the evening or the next morning. However, for best results, CILAMOUR should be used regularly at least once a day until the desired effect is achieved.

CILAMOUR has come into my eye. What should I do now?

First rinse thoroughly with clean water. If it still causes eye irritation should come, please consult an ophthalmologist.

How rich is the CILAMOUR Lash Serum?

This depends on the size of the Lash Serum (2 ml or 4 ml) you use and whether you apply it once or twice a day. However, the CILAMOUR Lash Serum is very productive: even with twice daily application even the smaller size is enough for about two to three months.

Can I also use the CILAMOUR Lash Serum for the eyebrows?

Due to the precise, specially adapted to the eyelid brush, the application of the CILAMOUR Lash serum on the eyebrow brush would be very cumbersome and not blanket. In order not to have to do without elegantly expressive eyebrows, the range includes the CILAMOUR Brow Serum, whose applicator is specially designed for the eyebrow.

Is CILAMOUR suitable for men?

Yes, CILAMOUR is also suitable for men. The product can also be used for lighter areas in the beard region. Use the CILAMOUR Brow Serum for this.

When should I NOT use CILAMOUR Rapide?

Only use CILAMOUR Rapide for your eyelashes if you are over the age of 18. We advise against using CILAMOUR Rapide in the following cases:

  • Known allergy to any of the ingredients it contains
  • Other reasons for intolerance
  • After an eye operation
  • During pregnancy
  • When breastfeeding

If you are unsure about its use, please ask your doctor.

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